BuildSpace

Get in Touch

Have questions about our platform? Need help with your deployment? We're here to help you succeed.

Send us a Message

Contact Information

General Inquiries

hello@buildspace.site

We typically respond within 24 hours

Support Queries

support@buildspace.site

Available Monday-Friday, 9AM-6PM PST

Office

Melbourne, Australia

Remote-first company with global team

Response Time

< 24 hours

Average response time for all inquiries

How Can We Help?

Find the right support channel for your specific needs. We're here to help you succeed.

Technical Support

Get help with platform issues, deployment problems, or technical questions

Documentation

Access our comprehensive guides, tutorials, and API documentation

Account & Billing

Questions about your account, billing, or subscription management

Partnership

Interested in partnering with us or becoming a reseller

Frequently Asked Questions

Quick answers to common questions about our platform and services.

How quickly can I deploy my first application?

Most users can deploy their first application within 5 minutes. Our platform is designed to be simple and intuitive, with automated setup processes that handle the complex configuration for you.

What kind of support do you offer?

We offer comprehensive support including 24/7 technical support, detailed documentation, video tutorials, and a community forum. Enterprise customers also get dedicated account management.

Can I scale my application as it grows?

Absolutely! Our platform automatically scales your applications based on demand. You can also manually adjust resources and set up custom scaling rules to match your specific needs.

Is my data secure on your platform?

Security is our top priority. We use enterprise-grade security measures including encryption at rest and in transit, regular security audits, and compliance with industry standards like SOC 2 and GDPR.